Frequently Asked Questions
Are your products suitable for both men and women?
Yes, our products are suitable for both men and women. Male and female skin is almost the same when looking under a microscope. However, there are some differences in skin thickness, oil production, and aging. Men’s skin tends to be thicker and oilier due to higher testosterone levels, which can lead to more acne and sebum production. On the other hand, women’s skin is thinner and more prone to dryness due to estrogen levels that decrease with age. If you have relatively healthy skin, you only need three products in your skincare regimen: a soap-free cleanser, moisturizer and sunscreen. That’s it! That’s all the skincare advice you need. Our products are formulated to be gentle and effective on all skin types, including male and female. So, if you’re looking for skincare products that work wonders for your skin, whether you’re male or female, our products are perfect for you.
How do I determine which products are best suited for my unique skin and hair needs?
To determine which products are best suited for your unique skin and hair needs, first identify what primary ingredients you’re looking to avoid or go after. You’ll want to pay attention to where these ingredients fall on the ingredients list. From there, you should determine your skin type to help you decide what kind of products you need. After selecting a product, we recommend you do a patch-test before incorporating new products into your routine to evaluate potential allergic reactions. Consider the climate, environmental factors, and your lifestyle when choosing products. By taking these steps, you can select products that meet your specific needs and deliver optimal results.
What is the Store Returns Policy?
We do not provide cash refunds, we will accept returns for store credit only. We will accept exchanges within 7 days of the original purchase date with a valid receipt. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt. The following items are considered “Final Sale” and cannot be returned or exchanged:
- Sale Items